Privacy policy

Privacy Policy

Introduction

Welcome to Cinema Snacks. This Privacy Policy explains how Cinema Snacks Ltd (Company No. SC386565) collects, uses, and protects your personal information when you visit our website and use our services. By using this website, you agree to the terms of this policy.

Information We Collect

Personal Information

When you place an order, register an account, or contact us, we may collect details such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through PayPal)

Non-Personal Information

We may also collect basic technical information such as:

  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on our site
  • Date and time of visit

How We Use Your Information

  • To process and fulfil your orders
  • To communicate with you regarding your order or customer service queries
  • To improve our website, products, and services
  • To send offers or updates (only if you’ve opted in)
  • To help prevent fraud and enhance site security

How We Protect Your Information

  • We use SSL encryption to secure data during transmission.
  • Payments are processed by PayPal, which meets strict security standards.
  • Access to personal data is limited to authorised staff only.

Third-Party Services

We use trusted third-party providers to run our business:

  • BigCommerce – our online store platform
  • PayPal – for payment processing

These providers have their own privacy policies which explain how they handle your information. We encourage you to review them for more details.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to help us understand site usage. You can disable cookies in your browser settings, but some features of the site may not work properly.

Your Rights

You have the right to:

  • Access and review the information we hold about you
  • Request corrections to inaccurate or incomplete details
  • Request deletion of your personal data (where legally allowed)
  • Opt out of receiving marketing communications

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page and take effect immediately. Please review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Cinema Snacks Ltd
Unit 13 Queensway Industrial Estate
Flemington Road
Glenrothes
Scotland, KY7 5QF
Phone: 01738 657138 (Voicemail)
Email: sales@cinemasnacks.co.uk
Company No: SC386565
Incorporated: 2010

Thank you for trusting Cinema Snacks. We’re committed to protecting your privacy and ensuring a safe shopping experience.